Improved scheduling equals efficient scheduling, lowering the overall cost of running your contact centre.
Give your Service Level a boost by scheduling the right people, at the right time, with the right skills.
Base forecasts on auto captured historical trends direct from your ACD. Forecasts can be edited and scaled to make them as accurate as possible.
With agent rules and skills, schedule your agents to be in the best place possible to achieve the best Service Level for your customers.
Clear pricing, with no purchase or upgrade costs makes us hard to beat.
Have your forecasting and scheduling completed by experienced professionals
Scalable monthly pricing and no hidden costs