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U-WFM partners with Twilio

Matt Hughes 06-Dec-2018 07:00:12
Matt Hughes

Introducing our easy-to-use, Workforce Management in the Cloud to Twilio Flex - the first fully-programmable Contact Center Platform


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Twilio Flex is a cloud-based contact center platform that's infinitely flexible and instantly deployable.  Flex delivers what you need to run a contact center out-of-the-box, allowing centers to deploy and customize discrete components to match exact business needs without deciding between build or buy.


At U-WFM we believe there is an easier way to deploy Workforce Management and make it accessible to all contact centers, regardless of size, aligning us perfectly with Twilio's infinitely flexible ethos. As one of the first cloud providers of WFM solutions we offer our Workforce Management platform as a 100% integrated cloud solution in Twilio Flex.


View our Twilio Showcase Page


Flex customers will quickly be able to navigate our easy-to-use, yet powerful Workforce Management Suite in the Cloud.


Sign Up & Start Building

Complete the short form below, for a 30-day free trial of U-WFM from within your Twilio Flex platform.  Unlike our competitors, in-person training and a welcome workshop are both included in our standard package.




Topics: U-WFM Blog, Contact Center, WFM, Workforce Management, Contact Centre, Cloud WFM, Cloud Workforce Management, WFO, Workforce Optimisation, Twilio, Twilio Flex